5 minutes Response Time
Giving feedback to quick reference questions within 5 minutes
Within 1 Working day
Ensuring the returned books are shelved
Fulfilling 80%
New book requests from our patrons
Within 3 minute
Ensuring the borrowing and returning services provided at the counter
Within 3 working days
Responding to patron complaints
within 3 working days
Giving feedback to inter-library loan requests
At least 80% of Bachelor’s Project
Ensuring that at least 80% of Bachelor’s Project are deposited in UMP Institutional Repository
